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Customer Service Point
Offers articles on customer service, building customer loyalty, CRM and advice for small start-ups. Also available are the results of tests performed on open-source or free help-desk software. http://www.customerservicepoint.com/
Offers articles on customer service, building customer loyalty, CRM and advice for small start-ups. Also available are the results of tests performed on open-source or free help-desk software.
Offers international training and development courses in cross-cultural skills, presentations, negotiations, teambuilding, international communication, writing, speaker training, and train the trainer.
Offers hospitality training and consulting support for hotel operations, recruitment, marketing and sales for small to medium size hotels in Western Canada.